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Switchboard Operator
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| Other Career Opportunities | Benefits | Apply Online |
Department: TPM
Status: Casual
Work Schedule: Fri., Sat., Sun., 6 a.m. – Noon
Salary Range: $8.49 - $11.02/hr.
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- Answer and route calls made to the main switchboard from inside and outside Unity.
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JOB PREREQUISITES: (Minimum qualifications needed to perform essential functions)
- Pleasant and clear speaking voice.
- Ability to function well under pressure.
- Must be able to hear and respond to incoming calls.
- Must be able to read and write messages.
- Must be able to remain seated for long periods of time at the switchboard.
- Switchboard experience preferred.
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ESSENTIAL JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO: (Functions essential to attaining job objectives)
- Regular attendance.
- Comply with Unity policies and rules.
- Answer incoming calls at switchboard from both within and outside Unity promptly.
- Route calls to appropriate extension.
- Respond to each call in a courteous and professional manner.
- Execute Emergency Procedures according to Unity policy.
- Read clipboard, file information and stay current on Unity activities.
- Operate switchboard console.
- Know departments and key personnel within Unity and the types of calls they may receive.
- Report any malfunctions of switchboard equipment or system to appropriate persons.
- Advise TPM supervisor on duty of any emergency announcements received from Security.
- Read, comprehend and update switchboard logbook.
- Maintain confidentiality in all work and information.
- Other duties as assigned.
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PHYSICAL/MENTAL REQUIREMENTS FOR ESSENTIAL JOB FUNCTIONS:
- Must be able to speak and hear clearly when answering switchboard calls.
- Must be able to sit for long periods of time at switchboard console.
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EQUIPMENT: (Machines, devices, tools, etc. used in job performance)
- Switchboard console, telephone, headset
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If you are interested in applying for a position you can:
- Complete the Online Application.
- Mail your resume to:
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Unity
Human Resource Department
1901 NW Blue Parkway
Unity Village, MO 64065
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- Fax resume to 816-251-3549
Directions to Unity Village and Human Resources.
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